Delivery times vary depending on the delivery method.

For Expedited Delivery, the delivery time is between 3 and 6 days after the order has been processed.

For Free Delivery, the delivery time is between 10 and 16 days after the order has been processed.

The order processing time is between 2 and 4 days (regardless of the delivery method chosen at checkout).

Once your order is shipped out, you will receive an email with the tracking information. You can use the tracking information to see all the delivery updates.

That depends on the delivery option you choose.

If you select the ‘Free Delivery’ option at checkout, you won’t be charged any delivery charges!

If you select the ‘Express Delivery’ option at checkout, you’ll be charged an additional delivery fee. The delivery charge will be calculated based on the order total. You can check the exact prices in our delivery policy.

Occasionally, when an order contains multiple items, we ship them separately to reduce costs and speed up delivery times.

Yes, if you want to return your order, please contact customer service to register your return. You will be provided with the return form to return your order.

You can return your order within 14 days after receipt.

Yes and no, it depends on the situation. If you want tot return your item because it arrived damaged, then we will bear the return costs. However, for normal returns, the return costs are borne by the customer.

After we received your return shipment, we will process a refund within 5 days.

Yes! If you are interested in placing a business order, please send your details to info@evafurn.co.uk. One of our managers will contact you within 24 hours.

Certainly! For large orders, we start production in the factory. Please note that for orders of more than 200 items, the shipping time may be a few days longer than originally stated in our shipping policy.

Yes we do! The B2B discount depends on the size of the order. For exact prices, please send us an email at info@evafurn.co.uk. 

Yes! Please send us an email to info@evafurn.co.uk, and we will forward the invoice manually. 

No, we do not offer services like installation or maintenance. Our service covers reshipments, warranties, and delivery issues.